Terms & Conditions

Effective Date: May 30, 2026
Last Updated: May 30, 2026

1. Introduction

Welcome to Stayvora.

These Terms & Conditions ("Terms") govern your access to and use of the Stayvora platform, including:

• Stayvora.in

• Hotel booking services

• Hotel property listing services

• Stayvora PMS

• Booking Engine

• Channel Manager

• Mobile applications

• Customer support services

By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services.

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2. About Stayvora

Stayvora is operated by Stayvora Technologies and provides hotel booking, property management, hospitality technology, and related travel services.

Stayvora acts as a technology platform connecting travelers, hotels, and hospitality businesses.

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3. User Eligibility

You must:

• Be at least 18 years old

• Provide accurate information

• Have legal capacity to enter into agreements

• Comply with applicable laws and regulations

We reserve the right to suspend or terminate accounts that violate these requirements.

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4. User Accounts

You are responsible for:

• Maintaining account security

• Protecting passwords and login credentials

• Keeping information accurate and updated

• Activities conducted under your account

Stayvora is not responsible for unauthorized account access caused by user negligence.

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5. Hotel Bookings

When making bookings:

• Prices are subject to availability

• Hotels may have their own policies

• Check-in and check-out rules are determined by the property

• Additional taxes or local fees may apply

• Booking confirmation is subject to successful payment and availability

Stayvora does not guarantee availability until booking confirmation is issued.

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6. Hotel Listings & Property Owners

Property owners using Stayvora agree to:

• Provide accurate property information

• Maintain updated room inventory and pricing

• Honor confirmed reservations

• Comply with applicable laws and regulations

• Avoid misleading or fraudulent listings

Stayvora may suspend or remove listings that violate these Terms.

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7. Payments

Payments may be processed through third-party payment providers.

Users agree that:

• Payment information must be accurate

• Applicable taxes may be charged

• Refunds are subject to cancellation policies

• Stayvora does not store card details

Payment providers may have separate terms and policies.

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8. Cancellations & Refunds

Cancellation and refund eligibility depends on:

• Hotel policies

• Promotional conditions

• Booking type

• Applicable laws

Refund processing times may vary depending on payment providers and banking institutions.

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9. Acceptable Use

Users must not:

• Violate applicable laws

• Use false information

• Interfere with platform operations

• Attempt unauthorized access

• Upload malicious software

• Engage in fraudulent activities

• Misrepresent properties or services

Violations may result in account suspension or legal action.

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10. Intellectual Property

All content on Stayvora, including:

• Logos

• Branding

• Software

• Website content

• Graphics

• Designs

• Databases

is owned by Stayvora Technologies or its licensors and protected by applicable intellectual property laws.

Unauthorized use is prohibited.

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11. Third-Party Services

Stayvora may integrate with:

• Payment gateways

• WhatsApp Business Platform

• Meta Platforms

• Google services

• OTA integrations

• Hospitality technology providers

Third-party services operate under their own terms and policies.

Stayvora is not responsible for third-party actions or services.

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12. Communications

By using Stayvora, you agree to receive communications through:

• WhatsApp

• SMS

• Email

• Phone calls

Communications may include:

• Booking confirmations

• Account notifications

• PMS onboarding messages

• Security alerts

• Service announcements

• Promotional messages where permitted

You may opt out of marketing communications at any time.

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13. Limitation of Liability

To the maximum extent permitted by law:

Stayvora shall not be liable for:

• Indirect damages

• Loss of profits

• Business interruptions

• Data loss

• Third-party actions

• Hotel service quality issues

• Delays beyond our control

Our total liability shall not exceed the amount paid through the platform for the specific transaction giving rise to the claim.

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14. Disclaimer

Services are provided on an "as is" and "as available" basis.

Stayvora makes no guarantees regarding:

• Continuous availability

• Error-free operation

• Accuracy of third-party information

• Hotel quality or suitability

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15. Termination

We reserve the right to:

• Suspend accounts

• Restrict access

• Remove listings

• Terminate services

for violations of these Terms or applicable laws.

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16. Privacy

Your use of Stayvora is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding data collection and processing practices.

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17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Karnataka, India.

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18. Changes to Terms

We may modify these Terms at any time.

Updated versions will be published on this page with a revised effective date.

Continued use of Stayvora after changes constitutes acceptance of the updated Terms.

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19. Contact Information

Stayvora Technologies

Website: https://stayvora.in

Support: support@stayvora.in

Contact: https://stayvora.in/contact

For legal, compliance, or service-related questions, please contact us using the details above.