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Last updated: 30 May 2026
Effective Date: May 30, 2026
Last Updated: May 30, 2026
Stayvora ("Stayvora", "we", "our", or "us"), operated by Stayvora Technologies, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect information when you access or use:
Stayvora.in
Hotel booking services
Hotel property listing services
Stayvora PMS
Booking Engine
Channel Manager
Mobile and web applications
Customer support services
By accessing or using our services, you agree to the practices described in this Privacy Policy.
We may collect:
Full name
Email address
Mobile number
Hotel or business details
Booking information
Property listing information
Reviews and ratings
Customer support communications
Documents voluntarily submitted during verification processes
We may automatically collect:
IP address
Browser type
Device information
Operating system
Location information (approximate)
Pages visited
Time spent on pages
Referral source
Cookies and analytics information
We may receive information from:
Payment gateways
Hotel partners
Travel service providers
Marketing partners
Analytics providers
Social media platforms
We use information to:
Process hotel bookings
Manage hotel listings
Verify accounts and properties
Provide PMS and booking management services
Send booking confirmations
Deliver invoices and receipts
Provide customer support
Improve our services
Prevent fraud and abuse
Comply with legal requirements
Send important service updates
By submitting your contact information on Stayvora, you consent to receive communications through:
SMS
Phone calls
These communications may include:
Booking confirmations
Booking reminders
Hotel listing updates
PMS onboarding information
Service announcements
Support responses
Security alerts
Promotional communications (where permitted)
You may opt out of marketing communications at any time.
We do not sell personal information.
We may share information with:
Information necessary to fulfill reservations and provide accommodation services.
To process payments securely.
Technology, hosting, cloud infrastructure, communication, and analytics providers.
When required by law, court order, legal process, or government request.
In the event of a merger, acquisition, restructuring, or sale of business assets.
We implement industry-standard security measures including:
SSL/TLS encryption
Secure servers
Access controls
Authentication systems
Security monitoring
Database protection measures
While we strive to protect information, no online system can guarantee absolute security.
We retain information:
As long as necessary to provide services
To comply with legal obligations
To resolve disputes
To enforce agreements
For accounting and tax requirements
Certain anonymized data may be retained for analytics and reporting purposes.
We use:
Required for website functionality.
To understand website usage and improve services.
To measure and improve marketing campaigns.
To remember settings and preferences.
You may manage cookies through your browser settings.
Depending on applicable laws, you may have the right to:
Access your information
Correct inaccurate information
Request deletion of information
Restrict certain processing activities
Withdraw marketing consent
Request information about stored data
Requests may be subject to verification and legal obligations.
Stayvora services are intended for users who are 18 years of age or older.
We do not knowingly collect personal information from children.
Our platform may integrate with:
Payment gateways
Analytics providers
Advertising platforms
WhatsApp Business Platform
Meta Platforms
Google services
Hotel technology providers
Third-party services operate under their own privacy policies.
Information may be processed and stored in India or other countries where our service providers operate.
By using our services, you consent to such transfers where permitted by law.
Users may request deletion of eligible personal information by contacting:
Email: support@stayvora.in
Subject Line: Data Deletion Request
We will review and process requests in accordance with applicable legal requirements.
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Continued use of Stayvora services after updates constitutes acceptance of the revised Privacy Policy.
For privacy concerns, complaints, or grievances:
Email: grievance@stayvora.in
Response Time: Within 48 business hours
Stayvora Technologies
Website: https://stayvora.in
Support: support@stayvora.in
Privacy: support@stayvora.in
Contact Page: https://stayvora.in/contact
For questions regarding this Privacy Policy, please contact us using the details above.
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